The Personal Area is your central hub for managing all your trading activities with JMarkets. It is a secure online portal where clients can create and manage their trading accounts, deposit and withdraw funds, access trading platforms, and more.
How to Login to the Personal Area
To log in to your Personal Area:
Visit the JMarkets website.
Click on the "Log In" button at the top right corner.
Enter your registered email address and password.
Click "Continue."
Explore the Personal Area
My Accounts
This is the main page that allows you to interact with and create trading accounts. Here, you can see the list of all your trading accounts, including MT4, MT5, Investor Wallet, Trader Wallet, and IB account. It is divided into two tabs:
Real
Demo
You can sort all the accounts using the following filters: Newest, Oldest, Highest balance, Lowest balance. You can also switch the view from the list to the grid view. There is a button "Open new account" that will allow you to open a new trading account for both MT4 and MT5. If you would like to know how to open a new trading account, please visit our article: "How to create a trading account?"
Trading account information included in the account card:
Real/Demo tag: shows the type of the account.
MT4/MT5 tag: shows the platform in which the account is opened.
Account type: indicates the account type offered by JMarkets.
Account number: the account number of the opened trading account.
Balance: the current balance on the trading account.
There are four buttons next to the trading account:
Deposit: forwards to the deposit page. Visit our article to find out how to deposit — "How to deposit?"
Withdrawal: forwards to the withdrawal page. You can find more details in the article "How to withdraw?"
Trade: displays the login and the correct server name. Provides options to install MT or use Webtrader.
Options (3 dots button): You can select one of the options:
Account information: details about the current trading account.
Transfer: internal transfer between accounts.
Change leverage: option to change the leverage on the account.
Change password: option to change the trading account password.
Funding
This page allows you to perform all funding operations in your Personal Area:
Deposit: visit our article "How to deposit?" for more information
Withdrawal: the article "How to withdraw?" will help you to understand the withdrawal procedure better
Internal Transfer: allows you to transfer funds between your accounts.
Transaction History: the detailed history of all funding operations done in your Personal Area.
Rewards hub
JMarkets Rewards Hub is a dedicated section in your Personal Area where you can complete tasks and earn rewards. It brings all available bonuses, tasks, and vouchers together in one place, helping you earn rewards for your activity.
Refer to the article: "What is Reward Hub and how to use it"
Benefits
This page contains all relevant information about current contests and bonuses. It includes the following tabs:
Trading Contests: monitor current contests, register, and track progress.
Available Bonuses: check which bonus programs are available for you right now
Received Bonuses: list of all received bonuses, both active and already used.
Promo Codes: enter promo codes received from JMarkets for bonuses.
Partnership
Dashboard. In this area, you will find:
Balance: total balance on your partner account.
Your partner link: your referral link.
Partner commission information: current partner-level information.
Fixed commission per lot: list of trading accounts and the commission received when referred clients trade specific instruments.
Qualification period and criteria: displays the status and progress of the qualification period.
Partner Loyalty Program: shows your current milestone and progress towards the next one.
Reports. This area includes detailed information on referred clients, including country, ID, trading account number and type, registration date, balance, volume traded, and total profit earned from the client.
Subpartners. You can find detailed information on clients registered with your referral link and participating in the IB partnership, including subpartner country, ID, account, level, sign-up date, total subpartner profit, and your profit from the client.
Rebates. Manage rebates and set them up for all your clients. Refer to the article: "How to manage rebates"
Promo Materials. Includes all promo materials created by JMarkets that can be used to attract clients, including Banners, Landings, Videos, GIFs, and Logos.
Support hub
The Support hub is your central space within the Personal Area designed to help you find answers to your questions and quickly resolve any issues with the help of our Support team.
When creating a new ticket, please select the most relevant category to help us process your request as quickly as possible:
Payments: For questions regarding deposits, withdrawals, internal transfers, or payment methods.
Trading: For trading disputes, platform connectivity, or any queries regarding your trading activity.
General: For assistance with authentication, email management, website navigation, or technical help with mobile applications.
Verification: For guidance on document submission, profile validation, and account status.
Partnerships: For partner registration, affiliate rewards, and partner dashboard analytics.
Settings
Manage all your registered information with the following tabs:
Personal Data: includes all information about you, such as name, date of birth, address, and phone number. Refer to the article: "How to manage my registered information?"
Verification: allows you to complete the verification process and become a verified user. Refer to the article: "How to get verified at JMarkets?"
Security Settings: offers a possibility to change the settings for receiving a PIN code. Refer to the article: "What is a PIN code and how to change it?"
Change Password: allows you to manage passwords for trading accounts or the Personal Area. Refer to the article: "What types of passwords exist?"