Terms & conditions
1. JGM International Pty Limited, having its address at Law Partners House, Kumul Highway, Port Vila, Vanuatu a company regulated by the Vanuatu Financial Services Commission (“VFSC”) under Finance Dealer License № 700565 offers a Partner Loyalty Program (the “Program”) which is a loyalty program offered by the Company to the Partners (hereinafter “Partner(s)”). For the avoidance of doubt, the relevant JMarkets counterparty in the Client Agreement is your counterparty for the present Terms and Conditions.
2. Please read these Terms and Conditions and ensure you understand prize qualification requirements and prize issue terms.
3. By participating in the Program, you agree to be bound by the current Terms and Conditions as well as the Client Agreement, Introducing Broker Agreement, and any other legal documents that are available on our website at jmarkets.com.
4. The program is free and available to any individual who: (a) possesses the legal authority to agree to the Program Terms & Conditions; (b) resides in a jurisdiction that legally permits participation in the Program; (c) is not a resident of certain jurisdictions in which JMarkets doesn't offer and doesn't provide services; (d) provides valid and accurate personal information when enrolling in the Program. To be eligible for the Partner Loyalty Program, a partner's identity and current residential address must be thoroughly validated.
5. For the purposes of evaluating a partner’s eligibility for the prize, the term “qualified trading volume” will be used. Qualified trading volume is calculated for each client signed up by a Partner since the Partner's registration date, for existing Partners since the date of Partner Loyalty Program launch, and excludes trading volume derived from error, fraud, or any doubtful operations. Volume generated by clients in Welcome account types is not considered as “qualified trading volume”.
Trading volume is considered as qualifying if it meets the criteria of Minimum Trade Pips (Minimum Trade Pip – the minimum profit or loss on the transaction in pips, that is 5.9 pips) regardless of it being profitable or not. Trading volume is considered as qualified with the accordance of IB program requirements, find more information in 3.1, 3.5, 3.12, 3.13 clauses of the Introducing Broker Agreement.
6. In order to receive a prize, the Partner should satisfy all 3 prize qualification requirements:
6.1 The Qualified Trading Volume must reach the specified milestone target. Trading volume shall only be accumulated as Qualified Trading Volume provided that the Partner maintains a minimum of 10 New Active Clients over the last 3 calendar months. In the event that the Partner does not meet the aforementioned client requirement, any generated trading volume shall be temporarily held in a Pending Volume status. Should the Partner fulfill the 10-client requirement prior to the end of the current calendar month, the Pending Volume shall instantly unlock and convert into Qualified Trading Volume, thereby triggering any applicable milestone upgrades. Conversely, if the Partner fails to meet the 10-client requirement by the end of the calendar month, the accumulated Pending Volume for that respective month shall expire and reset to zero, and it shall not be credited to the Partner's program progress.
6.2 The Partner is required to maintain a minimum of 10 New Active Clients over the preceding 3 calendar months. For a client to be classified as a New Active Client, the said client must be fully verified and have executed trades on at least 7 unique trading days within a 3-month period immediately following their activation, which is defined as the execution of their initial trade, provided that these trading days occur strictly while the client is attached to the Partner. Days on which the client's Net-position is equal to zero, including but not limited to fully locked or hedged trades, are expressly excluded and shall not be recognized as active trading days under this program.
6.3 Grace Period Provisions: A Grace Period shall be implemented to facilitate the transition to the updated program requirements. The Grace Period is strictly a one-time provision, may only be utilized by the Partner once, and is governed by the following conditions:
For Existing Partners: A two-month (2-month) transition Grace Period shall be implemented upon the launch of the updated Partner Loyalty Program. During this timeframe, all generated trading volume shall be instantly credited as Qualified Trading Volume. Notwithstanding the foregoing, in order to unlock a milestone and claim a prize during this Grace Period, the existing Partner must maintain a minimum total of 10 Active Clients (comprising a combined sum of previously existing and newly acquired active clients).
For New Partners: A Grace Period shall be activated immediately upon the newly registered Partner receiving their first IB revenue and shall remain effective for a fixed number of 30 calendar days. During this designated timeframe, all generated trading volume shall be instantly credited as Qualified Trading Volume, and the New Active Clients requirement shall be temporarily waived in its entirety, allowing the new Partner to unlock milestones and claim prizes without client restrictions. This provision shall permanently apply to all newly registered Partners (partners who were registered after the Partner Loyalty Program update September 1, 2026) moving forward.
7. Partners should refer to the Partner Area on jmarkets.com to check the exact qualification criteria, milestone targets, progress status, trading volume and available prizes (including cash alternatives where applicable).
8. JMarkets reserves the right to disqualify a Partner from the Loyalty Program under the following circumstances:
If the Partner violates any laws and/or applicable regulations and/or the current Terms and Conditions.
If the Partner acts in bad faith and/or abusively and/or fraudulently and/or in a manner that is not in line with the terms of the Introducing Broker Agreement between the Partner and JMarkets.
If there is reasonable suspicion that the trading volume corresponding to a Partner is derived by error and/or fraud and/or any doubtful operations.
Respectively, in case a Partner’s account is closed/blocked due to violation of our Introducing Broker Agreement/Client Agreement, all generated qualified trading volume will be nullified and forfeited; thus, the Partner will not be able to claim any of the prizes.
9. Without prejudice to paragraph 12 below, Partner Loyalty Program prizes will start being processed within 2 weeks from the date of a Partner’s qualification for the aforesaid prizes. Eligible Partners who have fulfilled all qualification requirements for receiving a prize shall be contacted by the relevant JMarkets Key Account Manager in relation to discussing further details about the prize issuing at the beginning of each month. The prize issuing will be delayed during JMarkets’ official holiday period; JMarkets shall not be responsible for any delay in prize delivery that is beyond its control, including instances whereby delay in prize delivery is due to a vendor or any third party.
10. Upon contact, the Partner will be asked to select the prize (if more than one prize option is available). Details about how to claim the prize and information regarding the delivery of the prize will be provided directly to the eligible Partner.
11. In the event that the Partner cannot be contacted or does not respond within a period of 28 days, the prize will be canceled.
12. If the Partner qualifies for multiple prizes at the same time, the Partner’s prize will be issued one at a time at periods that shall be discussed between the Partner and the relevant JMarkets Account Manager. By accepting the prize, the Partner automatically provides consent and grants permission to JMarkets to use the Partner’s photo image, name, contact details, and details of the prize for JMarkets' marketing objectives. The Partner has the right to withdraw the consent for using of his personal information (including photos, name, and contact details) for JMarkets marketing purposes. The Partner may submit such a request to [email protected]. Refusal or withdrawal of consent to participate in any marketing/promotional videos, photo shoots, and/or any other promotional activities arranged by JMarkets may result in the cancellation of the prize.
13. Partner Loyalty Program prizes may vary depending on the Partner's country of residence. Where the specific prize is unavailable, the Partner will be offered an alternative prize of the same value.
14. Where the cash alternative is available and the Partner opts to receive it instead of the prize, such cash alternative will be transferred to the IB Partner account registered in the JMarkets Personal Area. Cash prizes will be credited to the IB Partner account registered in the JMarkets Personal Area too. Cash prizes and cash alternatives can be withdrawn at any time using any locally available withdrawal methods.
15. Should the prize issued to the Partner be of less value than the maximum prize value listed above, the difference will not be paid additionally.
16. In case the Company changes requirements to the current milestones or adds additional milestones, it is not possible for one Partner to receive the same prize more than once.
17. All local taxes and delivery costs will form a part of the overall prize budget and, as such, the full (total) prize price should be within the maximum prize value listed above.
18. All electronic products will be delivered in the original packaging via a courier service company to the nominated mailing address submitted by the Partner. The Partner agrees to comply with and be bound by all terms and conditions which the delivery of such prize may be subject to.
19. The dates and exact itinerary for all travel prizes will be discussed directly with the eligible Partner. Travel prizes should be used within 12 months after being awarded to the eligible Partner.
20. JMarkets reserves the right to, at any time and without notice, substitute any prize with another prize of similar value and/or specification as determined by JMarkets. Prizes are given out on an “as it is” basis, and are not transferable, exchangeable, or redeemable for anything else. All warranties and representations in relation to the prizes are expressly excluded to the extent not prohibited by law.
21. JMarkets and its associates and/or employees and/or affiliates take no responsibility for any product defects, damage, theft, delays, or loss in transit, once the prize has been paid for by JMarkets.
22. Except for any liability that cannot be excluded by law, JMarkets (including its officers, employees, and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way from the participation in the Program, including, but not limited to, where arising from the following: (a) any technical difficulties or equipment malfunction (whether or not under JMarkets’ control); (b) any theft, unauthorized access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by JMarkets) due to any reason beyond the reasonable control of JMarkets; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by the Partner; or (f) use of a prize including attendance at events included as part of the prize.
23. JMarkets Partner Loyalty Program is set to run indefinitely. JMarkets reserves the right at any time at its absolute discretion to terminate the Partner Loyalty Program. Should this happen, JMarkets will notify Partners within 5 working days in advance.
24. Any situation not described in these Terms shall be subject to JMarkets own discretionary decision.
25. JMarkets reserves the right to change and update these Terms at any time without prior notice.
26. These Terms and Conditions are written in English and any other language translation is provided for convenience only. In the event of any inconsistency or discrepancy between the English text and its translation in any other language, the English text shall prevail.
*JMarkets does not offer and does not provide services to residents and citizens of certain jurisdictions, including Australia, Canada, the EU and EEA, the United Kingdom, the United States of America, and countries sanctioned by the EU.
